FAQ

Our company policies promote the assurance that your job will be completed professionally and without damages. We even provide incentives to every mover at United Moving. When they go 15 consecutive moves without damage, they receive a bonus. If they damage an item, they start back over at zero. From the people we hire to our policies, we make every attempt to making your moving mission a smooth experience.

Hiring a professional mover delivers exceptional value on a day that can be otherwise very stressful. Moving can be both emotionally and physically draining, and handling delicate or bulky items with care requires specific moving skills. We highly recommend turning to professionals for this, as you would for many of your other household needs such as plumbing and electricity.

Pricing for a long-distance move is based on a flat rate, fixed price. Once we have taken an inventory of your furniture and other belongings and identified a timeframe for delivery, we are happy to provide a binding price for your move.

Moving labor represents the majority of the moving expense. However, you should also budget for packing supplies, such as moving boxes and tape, and for additional moving insurance as needed. United Moving takes special precautions with delicate or oversized items, such as flat-screen televisions and chandeliers. These items often require a custom crate, which will incur an additional fee.

The answer is usually, NO. Once you add in all of the costs associated with a truck rental, it saves you money and time by using one of our trucks.

Our sales team prides itself on providing the most accurate moving estimate in the industry. Our proprietary sales system ensures that we work closely with every customer to fully understand his/her moving needs and to provide a moving estimate that reflects those needs. Be sure to offer as much information as possible at the time of the estimate – this includes reviewing the inventory for accuracy. Neglecting to mention additional items, or difficult areas of access, at the time of the moving estimate almost always results in unexpected costs for the customer.

s with other service industries, you may wish to thank your movers for a job well done by offering a gratuity. While the movers do not expect a set amount, we suggest a tip based on your satisfaction with your crew and the overall move; with a broad guideline of $4-6 per man, per hour. If you feel that your movers went above and beyond in their efforts, you may want to increase the amount accordingly.

At United Moving we provide basic liability insurance according to Federal law and assume our liability at no more than $0.60 cents per pound per article. Although United Moving will take every necessary precaution on your move, unexpected damage can occur and it is important to make sure that your possessions are protected. We are able to offer valuation (moving insurance) to our customers at a very fair price due to the very low number of claims we file.